Get Better Results From Your Team
We have a historic guest to kick off this article. Sir Winston Churchill
offers his wisdom...
"However beautiful the strategy, you should occasionally look at
the results." Churchill's quote is a smart formula you can use for
business success and getting the results you want.
Smart Formula
It's true, running a business or managing a team in real life is a lot more
complicated. Churchill's formula points to a mistake that military
strategists, business leaders... and governments have historically made
over and over again.
The Big Mistake they make is to continue to follow a course of action that
is not producing results over time. The best way to prevent this from
happening is to follow Churchill's formula: Connect the results you want
to your strategy and adjust what's not working.
Let's look at an example so you can get a better idea of how it works.
We'll start with one of the most powerful yet under utilized business
strategies I know of... Your People Strategy.
What's a People Strategy?
Your people strategy is a plan that determines how your team affects your
business results. Consider what results you want. Is it revenue, quality, a
high level of customer service, or perhaps less stress? Understandably,
most leaders and entrepreneurs want to capture all these.
I'm sure you're familiar with a business plan... well, your people strategy is
to be used as your people plan, because your people greatly determine
the momentum of your business. Think about it... Are your people
moving you forward, backward, or are you still in the same place
you were last year?
Connect Strategy & Results
If you have no people strategy then you have no real plan for how your
people will support you in achieving the level of revenue, quality, service,
or whatever results you're after.
Without a people strategy, your business or department can remain
locked in a default setting similar to the one that provides a generic ring
tone when you buy a new cell phone. Most people change their ring
setting because they want to personalize it to fit their needs.
Your business needs are certainly not generic, but your results will be
UNLESS you change your team's setting and link your people strategy to
the results that FIT with where you want to take your business or team.
Get Out of Default Mode
If your people strategy is set in default mode, then you're most likely
operating a reactive business. You've got to change your people setting
from reactive to proactive. This will help you reposition your people and
results as an integrated operating system that can continue to grow and
change with the needs of your business.
People Strategy Example
Your people strategy is your ongoing plan of action to...
1. Keep performance high and improve poor performance. It's a way of
making sure that your team understands their roles and responsibilities
and how the work they do affects the overall goals and results of the
company.
2. Motivate your team to take charge, close the sale, meet deadlines,
follow up, or whatever you need them to do.
3. Ensure a high level of customer service and a culture of excellence
that your clients can count on so you get the repeat business and
referrals you need to drive revenue and growth.
How Can You Get Better Results? Think of your people strategy as the
path your employees follow for how they:
The path your team follows should NOT be a circle, instead it should move
in the direction you want your business or department to grow.
As a wise polish proverb once said, "What's the use of running if
you're not on the right road?"
Next, review our coaching options.
About the author:
Diana Keith, people strategist and business psychologist, works with
leaders and their teams to increase innovation, morale, and productivity.
See her website http://www.mlevelsystems.com to get your free people
strategy guide for success.
Copyright © Diana Keith, M-Level Systems Inc.
We have a historic guest to kick off this article. Sir Winston Churchill
offers his wisdom...
"However beautiful the strategy, you should occasionally look at
the results." Churchill's quote is a smart formula you can use for
business success and getting the results you want.
Smart Formula
It's true, running a business or managing a team in real life is a lot more
complicated. Churchill's formula points to a mistake that military
strategists, business leaders... and governments have historically made
over and over again.
The Big Mistake they make is to continue to follow a course of action that
is not producing results over time. The best way to prevent this from
happening is to follow Churchill's formula: Connect the results you want
to your strategy and adjust what's not working.
Let's look at an example so you can get a better idea of how it works.
We'll start with one of the most powerful yet under utilized business
strategies I know of... Your People Strategy.
What's a People Strategy?
Your people strategy is a plan that determines how your team affects your
business results. Consider what results you want. Is it revenue, quality, a
high level of customer service, or perhaps less stress? Understandably,
most leaders and entrepreneurs want to capture all these.
I'm sure you're familiar with a business plan... well, your people strategy is
to be used as your people plan, because your people greatly determine
the momentum of your business. Think about it... Are your people
moving you forward, backward, or are you still in the same place
you were last year?
Connect Strategy & Results
If you have no people strategy then you have no real plan for how your
people will support you in achieving the level of revenue, quality, service,
or whatever results you're after.
Without a people strategy, your business or department can remain
locked in a default setting similar to the one that provides a generic ring
tone when you buy a new cell phone. Most people change their ring
setting because they want to personalize it to fit their needs.
Your business needs are certainly not generic, but your results will be
UNLESS you change your team's setting and link your people strategy to
the results that FIT with where you want to take your business or team.
Get Out of Default Mode
If your people strategy is set in default mode, then you're most likely
operating a reactive business. You've got to change your people setting
from reactive to proactive. This will help you reposition your people and
results as an integrated operating system that can continue to grow and
change with the needs of your business.
People Strategy Example
Your people strategy is your ongoing plan of action to...
1. Keep performance high and improve poor performance. It's a way of
making sure that your team understands their roles and responsibilities
and how the work they do affects the overall goals and results of the
company.
2. Motivate your team to take charge, close the sale, meet deadlines,
follow up, or whatever you need them to do.
3. Ensure a high level of customer service and a culture of excellence
that your clients can count on so you get the repeat business and
referrals you need to drive revenue and growth.
How Can You Get Better Results? Think of your people strategy as the
path your employees follow for how they:
- Work as a team
- Communicate ideas
- Wow customers
- Drive revenue
- Share resources and knowledge
The path your team follows should NOT be a circle, instead it should move
in the direction you want your business or department to grow.
As a wise polish proverb once said, "What's the use of running if
you're not on the right road?"
Next, review our coaching options.
About the author:
Diana Keith, people strategist and business psychologist, works with
leaders and their teams to increase innovation, morale, and productivity.
See her website http://www.mlevelsystems.com to get your free people
strategy guide for success.
Copyright © Diana Keith, M-Level Systems Inc.
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561-702-4716
© 2009 M-Level Systems Inc. All Rights Reserved
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Article
High Performance Team Tips
High Performance Team Tips
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