| About Diana Keith |
- Diana Keith is the founder and CEO of M-Level
Systems Consulting, a “People Focused” company
dedicated to teaching leaders and their teams how to
Reach New Levels of Innovation, Performance,
Teamwork, and Success.
Entrepreneur, People Strategist, Industrial-Organizational (I-O)
Psychologist, and Customer Service Fanatic…
years. Organizations include Biomet, SCORE, Florida International University,
Talbots, Lanier Worldwide, Liz Claiborne, and Limited Inc., among others.
- “Diana has that rare combination of practical experience and
academic knowledge. She is able to think in the abstract and
make sense of complex problems. Her abilities as a natural
leader in guiding and channeling collective effort are
impressive.” -Mentor and guide: L. DeChurch, PhD
As an industrial-organizational psychologist, Diana brings a wide variety of
experience with her, including assessment, change management, team
dynamics, leadership development, organizational behavior, and work-life
balance strategies.
- Clients who have worked with Diana say the experience
has been of great value.
- One Global Marketing Director said, “Diana provided me with a
structure on how to transform my team and get everyone
aligned towards one goal. Diana’s feedback is honest and
practical; it can be used over and over, and shows RESULTS. I
highly recommend it to any manager or senior executive with a
vested interest in change.”
That would involve a short story. I grew up in rural Pennsylvania as an
orphan and was lucky enough to be raised by my grandmother. I was 12,
Nana was 72, so in order to have a normal teenage life, I needed to pre-sell
her on what I wanted to do or where I wanted to go about two weeks out.
It was here that I learned strategy and results are inextricably linked. You
could say my sales career began at 12.
My core background began with strategic planning, sales training,
management coaching, customer retention, and service strategies.
Throughout the years, I worked as a sales manager and trainer for many of
the big retail corporations. It was a powerful learning experience for me in
relation to a whole universe of organizational development and people skills.
I refer to myself as a people strategist because I'm addicted to
teaching and learning how to get maximum results when interacting
with others in the business world. I’m not a personal therapist in any
regard; I work with entrepreneurs and those who are part of the
progressive work world.”
What is the progressive work world?
Those who are open to the concept of a high performance
environment, which is simply looking at the organization or team from the
inside out. People flourish when engaged with the right patterns, tools, and
environments.
One of my clients recently described the progressive work world this way:
- “It’s a little bit like belonging to a cult. You either get it or you
don’t. If people only knew what a difference it makes, there
would be a bigger effort in allowing people to grow and
develop to their full potential.” -Director: Healthcare manufacturer
One of the coolest jobs I’ve ever had...
"The young people of today are really the entrepreneurs of
tomorrow, and luckily early in the decade, I had the opportunity to do
some pro bono work with the Boys and Girls Clubs of Las Vegas. I got to
work with a bunch of pre-teens as their dance and cheerleading coach. Of
course, I built in a leadership development program and team skills course.
The kids were amazing. They even invited me to an all girls garage dance,
which in my day would have been called a slumber party. One minute, they
were 11 and the next minute they were busting out to Madonna.”
Most people want to know, “What’s an industrial-
organizational (I-O) psychologist?”
It’s someone who changes or maximizes behavior and business
results in the work environment based on behavioral scientific research.
In my case, I use a combination of practical business experience along with
my academic knowledge of behavioral science to "Raise The Roof" on
conventional wisdom as it applies to gaining amazing results in a way
that's low in difficulty and high in payoff.
Contact: diana@mlevelsystems.com
Next, find out who we work with and how we work or go directly to our
services page.
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"Diana highlighted
decision-making
strategies that helped me
see the vast ways I can
choose to do business.
Now I am spending my
time doing what I do
best, and I can
concentrate on building a
lasting relationship with
my clients while
providing my best work."
Marla Litsky
Innovative By Design
decision-making
strategies that helped me
see the vast ways I can
choose to do business.
Now I am spending my
time doing what I do
best, and I can
concentrate on building a
lasting relationship with
my clients while
providing my best work."
Marla Litsky
Innovative By Design
"The quarterly teamwork award
system you put in place is
helping our staff work together
on a whole new level."
Nicole Bailey-Turner
Sales Manager
system you put in place is
helping our staff work together
on a whole new level."
Nicole Bailey-Turner
Sales Manager
"Diana always has a creative
solution to any problem
presented to her, and possesses a
diverse array of experiences to
draw from. I take great pleasure
in recommending Diana as an
Industrial-Organizational
Psychologist, and business
consultant."
Jamie McCarthy, M.S.
H.R. Coordinator
Concord Camera Corp.
solution to any problem
presented to her, and possesses a
diverse array of experiences to
draw from. I take great pleasure
in recommending Diana as an
Industrial-Organizational
Psychologist, and business
consultant."
Jamie McCarthy, M.S.
H.R. Coordinator
Concord Camera Corp.
© 2008 M-Level Systems Inc. All Rights Reserved
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561-702-4716
SCORE Board of Directors for
South Palm Beach County...
SCORE is a resource of the U.S. Small
Business Administration.
" Your insights and skills have
enabled me to communicate to our
team more effectively."
Peter Van
Real Estate Attorney
" Your guidance helped us create a
partnership philosophy that we are
committed to. We are enormously
grateful for your guidance."
Martin Kahn
Interior Design and Art Gallery
Business Expert
"You brought us to a higher and
more definitive level and helped us
focus more clearly. Thank you so
much."
Herb Douglas
Retailer: Clothing & Furnishings
South Palm Beach County...
SCORE is a resource of the U.S. Small
Business Administration.
" Your insights and skills have
enabled me to communicate to our
team more effectively."
Peter Van
Real Estate Attorney
" Your guidance helped us create a
partnership philosophy that we are
committed to. We are enormously
grateful for your guidance."
Martin Kahn
Interior Design and Art Gallery
Business Expert
"You brought us to a higher and
more definitive level and helped us
focus more clearly. Thank you so
much."
Herb Douglas
Retailer: Clothing & Furnishings
incredible!
I became a more effective leader and
transformed my department into a
high performing team.
Diana helped us clarify our team's
vision and take specific steps to
become more productive and effective.
Communication within and outside
the team has improved, we are on
track and now recognized by others
Top qualities:
Great results, Expert, High integrity!
A. Saulino
Director Healthcare Manufacturer
I became a more effective leader and
transformed my department into a
high performing team.
Diana helped us clarify our team's
vision and take specific steps to
become more productive and effective.
Communication within and outside
the team has improved, we are on
track and now recognized by others
Top qualities:
Great results, Expert, High integrity!
A. Saulino
Director Healthcare Manufacturer