About

Diana Keith and M-Level Systems Consulting

    Diana Keith is the founder and CEO of M-Level Systems
    Consulting, a “People Focused” company dedicated to
    teaching leaders and their teams how to reach new levels
    of innovation, performance, teamwork, and success.

    Bio...
    People Strategist, Industrial-Organizational (I-O)
    Psychologist, and Customer Service Fanatic.

Diana has worked with organizations and their teams for eighteen years.
Organizations include Biomet, SCORE, Lynn University, Talbots, Innovative By
Design, and Liz Claiborne, among others.

Diana has most recently been interviewed by:
-USA Today
-Society For Human Resource Management (SHRM)

Read an excerpt from Diana's interview with SHRM (June 2008)
    "Supervisors and managers are often on the front lines of performance
    and need to develop the skills needed to move collective effort. Many of
    the clients being coached are often missing people skills in regard to
    coaching their management teams and keeping a solution focused
    culture running at top speed."

As an industrial-organizational psychologist, Diana brings a wide variety
of experience with her, including assessment, change management, team
design and development, leadership development, organizational behavior,
and work-life balance strategies.

    Clients who have worked with Diana say the experience
    has been of great value.

    One Global Marketing Director said, “Diana provided me with a
    structure on how to transform my team and get everyone aligned
    towards one goal. Diana’s feedback is honest and practical; it can be
    used over and over, and shows RESULTS. I highly recommend it to any
    manager or senior executive with a vested interest in change.”

What exactly is a people strategist?

That would involve a short story. I grew up in rural Pennsylvania as an
orphan and was lucky enough to be raised by my grandmother. I was 12,
Nana was 72, so in order to have a normal teenage life, I needed to pre-sell
her on what I wanted to do or where I wanted to go about two weeks out. It
was here that I learned strategy and results are inextricably linked. You could
say my sales career began at 12.

My core background began with strategic planning, sales training,
management coaching, customer retention, and service strategies.
Throughout the years, I worked as a sales manager and trainer for many of
the big retail corporations. It was a powerful learning experience for me in
relation to a whole universe of organizational development and people skills.

I refer to myself as a people strategist because I'm addicted to
teaching and learning how to get maximum results when interacting
with others in the business world. I’m not a personal therapist in any
regard; I work with entrepreneurs and those who are part of the progressive
work world.”

What is the progressive work world?

Those who are open to the concept of a high performance
environment, which is simply looking at the organization or team from the
inside out. People flourish when engaged with the right patterns, tools, and
environments.

One of my clients recently described the progressive work world this
way:
    “It’s a little bit like belonging to a cult. If people only knew what a
    difference it makes, there would be a bigger effort in allowing people
    to grow and develop to their full potential.”
                                              -Director: Healthcare manufacturer

Most people want to know...
“What’s an industrial-organizational (I-O) psychologist?”

It’s someone who changes or maximizes behavior and business results
in the work environment based on behavioral scientific research.
In my case, I use a combination of practical business experience along with
my academic knowledge of behavioral science to "Raise The Roof" on
conventional wisdom as it applies to gaining amazing results in a way that's
low in difficulty and high in payoff.

Next, find out who we work with and how we work or...
Go directly to our coaching page.

************************************************************

Strategic Partners

Lynn University Advisory Board Member

Score of South Palm Beach County

Working Mom Lifeline: Diana writes a column for working moms.

Professional Memberships

Society For Industrial-Organizational Psychology (SIOP)

American Psychological Association (APA)

Non-Profit Work

Boys and Girls Clubs of America

Junior League

Leadership Broward
© 2009 M-Level Systems Inc.  All Rights Reserved
561-702-4716